Cookies Policy
From Octo Health S.A., for members in Portugal.
This is a translation. In case of any discrepancy, the Portuguese version prevails.
Updated on November 3, 2026
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I - IDENTIFICATION OF THE CONTROLLER
- Name: OCTO HEALTH S.A.
- Registered office: Avenida da Torre de Belém, n.º 19, 1400-342 Lisboa
- Email: members@octohealth.com
- NIPC (Portuguese corporate tax number): 516486063
II - COOKIES POLICY
This Cookies Policy explains how Octo Health uses cookies and/or other similar tracking technologies (hereinafter, "Cookies") on its websites and applications, in the course of the use of any of its services, and forms an integral part of the Platform's Privacy Policy.
All capitalized terms not defined in this Cookies Policy have the meaning given to them in the Privacy Policy.
To ensure the proper functioning of the Platform and to improve and optimize the user experience, Octo Health informs that the Platform uses Cookies.
Octo Health is responsible for the Cookies used on the Platform and for the processing of the data collected through them, including determining the purposes, scope and means of such processing.
For more information, please see our Privacy Policy, available at: https://octohealth.com/pt/pt/privacy-policy
III - ACKNOWLEDGMENT AND ACCEPTANCE OF THE TERMS OF USE
By accessing the Platform, the user accepts the use of strictly necessary Cookies on his or her devices, to the extent that they are indispensable to the functioning of the Platform and to the provision of the services requested.
As regards other types of Cookies, their use depends on the user's prior consent, given through the Cookies management tool made available on the Platform. Not authorizing the use of these Cookies may result in: (i) the inability to carry out some of the activities indicated in Section V; (ii) less optimized browsing on the Platform; and (iii) the incorrect functioning of some features.
IV - COOKIES
Cookies are files containing small amounts of information that are downloaded to the user's device when the user visits a web page or uses an application.
The main purpose of Cookies is to recognize the user whenever he or she accesses the Platform, also making it possible to improve the quality of the service and provide a better user experience, in particular by simplifying navigation.
Cookies are important to the functioning of the Internet and do not damage the user's equipment or device. If enabled in the browser settings, they can help identify and resolve possible malfunctions of the Platform.
V - CATEGORIES OF COOKIES
According to their purpose, Cookies may be defined as:
- i. Strictly necessary: where they are necessary to ensure the functioning of the Platform and/or to provide features requested by the user, or to save the user's browsing preferences whenever the user uses the same device and so requests;
- ii. Preference cookies: allow the Platform to remember the choices made by the user, namely the preferred language and other personalization elements;
- iii. Analytics cookies: collect statistical information to help analyze the use of the Platform and better understand users' interaction with it;
- iv. Advertising cookies: aim to make advertising more relevant to users, by selecting advertising content based on relevance criteria, improving campaign performance reports and avoiding the repeated display of ads already seen or considered not relevant.
According to their lifetime, Cookies may be defined as:
- i. Session cookies: are temporary and are deleted when the user closes the session or the browser. This type of Cookie makes it possible to analyze traffic patterns, identify technical problems and improve the browsing experience;
- ii. Persistent cookies: remain stored on the user's device until they are deleted or until their expiry date. These Cookies are used whenever a new visit is made to the Platform, making it possible, for example, to remember preferences and personalize the user experience.
According to the entity that places them, Cookies may be defined as:
- i. First-party cookies: are sent to the user's device from equipment or domains managed by Octo Health and from which the service requested by the user is provided;
- ii. Third-party cookies: are sent to the user's device from equipment or domains managed by third parties, over which Octo Health has no direct control. In these cases, the third party may process the data collected through the Cookies in accordance with its own policy.
VI - COOKIES USED BY OCTO HEALTH
Octo Health uses Cookies for the purposes indicated below. If additional Cookies are implemented, users will be duly informed.
For the purposes of this Policy, "Cookies" includes the browser's local storage and session storage. Local storage remains until the user deletes it in the browser, unless otherwise indicated; session storage is deleted when the user closes the tab. When the user refuses or withdraws consent, analytics and advertising Cookie items are deleted from the device.
The following table covers the website.
| Category | Provider | Purpose | Duration |
|---|---|---|---|
| Strictly necessary | Octo Health | Save the user's cookie choice | 6 months |
| Strictly necessary | Cloudflare | Protect forms against automated use | Session |
| Preference | Octo Health | Save the region, language and units chosen by the user | Until the user changes the choice |
| Analytics | Measure how the website is used | Until the user withdraws consent | |
| Advertising | Meta | Measure advertising campaigns | Up to 90 days |
VII - INFORMATION ON THIRD-PARTY COOKIES
Below you will find the identification of the third parties that use Cookies on this Platform, as well as access to information on their respective cookie policies, over which Octo Health has no control:
| Provider | Country of destination | Safeguard for the international data transfer | Provider's policy |
|---|---|---|---|
| Cloudflare, Inc. (Turnstile, form protection) | USA | Adequacy decision on the EU-US Data Privacy Framework (Article 45 GDPR) | https://www.cloudflare.com/privacypolicy/ |
| Google LLC (Google Analytics) | USA | Adequacy decision on the EU-US Data Privacy Framework (Article 45 GDPR) | https://policies.google.com/privacy |
| Meta Platforms, Inc. (Meta pixel) | USA | Adequacy decision on the EU-US Data Privacy Framework (Article 45 GDPR) | https://www.facebook.com/privacy/policy/ |
VIII - COOKIE SETTINGS
Strictly necessary Cookies, relating to activities strictly indispensable to the functioning of the Platform and to the provision of the service, do not require authorization and are automatically installed when the user accesses the Platform.
Cookies that are not strictly necessary for the proper functioning of the Platform can be managed through the Cookies manager available directly on the Platform.
The user may, at any time, accept, refuse or withdraw his or her consent regarding the different categories of non-necessary Cookies, without affecting the lawfulness of processing carried out on the basis of consent previously given.
Browsers allow the deletion of Cookies stored on the devices used to browse the Internet. If you wish to know how to allow, block or delete the Cookies installed on your device, please see the links below, which contain instructions on how to manage Internet settings, depending on the browser you use:
IX - UPDATES AND CHANGES TO THE COOKIES POLICY
Octo Health may change this Cookies Policy to reflect new legislative or regulatory requirements, or to adapt it to guidance issued by the Comissão Nacional de Proteção de Dados (CNPD, the Portuguese data protection authority).
Whenever significant changes are made to this Cookies Policy, users will be informed.
You can obtain more information about how we process your personal data and how to exercise your privacy rights by consulting our Privacy Policy or by contacting us at: members@octohealth.com.
Questions about any of this go to members@octohealth.com.